Privacy Statement

Privacy Statement

Introduction

Introduction

NEX Health Intelligence respects the privacy of its customers, suppliers and partners. We have therefore formulated and implemented a policy on complete transparency regarding the processing of personal data, its purpose(s) and the possibilities to exercise your legal rights in the best possible way. For employees, we have formulated a separate privacy policy, available upon employment and upon request. 

This privacy policy describes how we process personal data.

Information specifically related to cookies is provided in our separate Cookie Policy: https://www.nex-intelligence.org/cookie-policy

This website is built and hosted using the Framer platform. Information about how Framer processes personal data can be found in Framer’s Privacy Statement: https://www.framer.com/legal/privacy-statement/

Definitions

Definitions

Party responsible for processing personal data:

NEX Health Intelligence Ltd, a company registered in the United Kingdom under company registration number 14476044, with its registered address at Ground Floor, Nautica House, Waters Meeting Road, Bolton, BL1 8SW, United Kingdom (the “Controller”).

For any questions regarding the processing of personal data or to exercise your data protection rights, you may contact us at support@nex-intelligence.org.

Data Protection laws
This policy is governed by the following data protection laws, as applicable:

  • For European citizens or residents: the EU GDPR 2018 and the EU e-Privacy Directive 2002 (to be replaced by the EU e-Privacy Regulation).

  • For UK citizens or residents: the UK GDPR 2020 and the UK Data Protection Act 2018.

  • Any applicable national data protection laws in the countries where we operate.

Collection of Data

Collection of Data

Your personal data may be collected by NEX Health Intelligence and its data processors.

Personal data means any information relating to an identified or identifiable natural person (“data subject”).

An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.

We do not intentionally collect health or special category data through this website. Any health-related data is processed only within our services under specific safeguards and, where required, explicit consent.

Your personal data may be collected by NEX Health Intelligence and its data processors.

Personal data means any information relating to an identified or identifiable natural person (“data subject”).

An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.

We do not intentionally collect health or special category data through this website. Any health-related data is processed only within our services under specific safeguards and, where required, explicit consent.

Purposes of Processing

Purposes of Processing

NEX Health Intelligence processes personal data for one or more of the following purposes:

  • Customer, contractor, partner, or supplier management

  • Business and financial administration

  • Delivery of goods or services

  • Work planning

Processing is carried out based on contractual necessity, legal obligations, consent (where applicable), and our legitimate interests, in accordance with applicable data protection laws.

NEX Health Intelligence processes personal data for one or more of the following purposes:

  • Customer, contractor, partner, or supplier management

  • Business and financial administration

  • Delivery of goods or services

  • Work planning

Processing is carried out based on contractual necessity, legal obligations, consent (where applicable), and our legitimate interests, in accordance with applicable data protection laws.

How We Collect, Store, or Otherwise Process Your Data

How We Collect, Store, or Otherwise Process Your Data

We may collect, store, or otherwise process personal information through the following activities:

  • Use of cookies, subscription to newsletters, or completion of contact forms on our website(s);

  • Analysis of aggregated usage data, based on our legitimate interest, to understand how our website and services are used and to improve their functionality and content;

  • Processing and responding to support requests, enquiries, and complaints received through business email;

  • Providing services and products requested or purchased by you and communicating with you about those services or products, as necessary to perform a contract and in line with our legitimate interest to operate our business;

  • Carrying out administrative activities such as invoicing and collecting payments, either locally on devices or through cloud services;

  • Storing and exchanging personal information contained in documents via email and cloud services.

We may collect, store, or otherwise process personal information through the following activities:

  • Use of cookies, subscription to newsletters, or completion of contact forms on our website(s);

  • Analysis of aggregated usage data, based on our legitimate interest, to understand how our website and services are used and to improve their functionality and content;

  • Processing and responding to support requests, enquiries, and complaints received through business email;

  • Providing services and products requested or purchased by you and communicating with you about those services or products, as necessary to perform a contract and in line with our legitimate interest to operate our business;

  • Carrying out administrative activities such as invoicing and collecting payments, either locally on devices or through cloud services;

  • Storing and exchanging personal information contained in documents via email and cloud services.

Legal Obligations and Mandatory Information

Legal Obligations and Mandatory Information

In certain circumstances, NEX Health Intelligence Ltd may be required to disclose personal data to competent public authorities or law enforcement bodies where such disclosure is necessary to comply with a legal obligation, court order, or lawful request under applicable laws and regulations. Personal data will be disclosed only to the extent strictly required for such purposes.

Where personal data is required in order to access specific features of the website or services, NEX Health Intelligence Ltd will clearly indicate which information is mandatory and which information is optional at the time of collection.

In certain circumstances, NEX Health Intelligence Ltd may be required to disclose personal data to competent public authorities or law enforcement bodies where such disclosure is necessary to comply with a legal obligation, court order, or lawful request under applicable laws and regulations. Personal data will be disclosed only to the extent strictly required for such purposes.

Where personal data is required in order to access specific features of the website or services, NEX Health Intelligence Ltd will clearly indicate which information is mandatory and which information is optional at the time of collection.

Marketing Communications and Commercial Offers

Marketing Communications and Commercial Offers

NEX Health Intelligence Ltd may use your personal data to send you information about its products or services that may be of interest to you. You may receive such communications by email or other electronic means.

You have the right to object at any time to the use of your personal data for marketing purposes. If you no longer wish to receive commercial communications from us, you may opt out by contacting us at support@nex-intelligence.org and indicating “opt-out” in the subject line of your message.

Your personal data will not be shared with or used by third parties for their own commercial or marketing purposes.

Automated Decision-Making

Automated Decision-Making

We do not use automated decision-making or profiling within the meaning of Article 22 GDPR.

Your Rights

Your Rights

You have the right to access, rectify, erase, or restrict the processing of your personal data, as well as the right to object to processing and the right to data portability. You may exercise these rights by contacting us at support@nex-intelligence.org. We will respond to your request within one month. This period may be extended where permitted by law. If necessary, we may request additional information to verify your identity. You also have the right to lodge a complaint with a relevant supervisory authority, such as the UK Information Commissioner’s Office (ICO).

Protection of Data

Protection of Data

We implement appropriate technical and organisational measures to protect personal data and require our data processors to apply equivalent safeguards.

Data Retention

Data Retention

Personal data is retained only for as long as necessary for the purposes for which it was collected, or as required by applicable law.

Changes to this Privacy Policy

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on our website.

Contact

Contact

For any questions regarding this Privacy Policy or the processing of personal data, you may contact us at support@nex-intelligence.org.

Infection Intelligence for Safer Hospitals

See how NEX helps detect risks earlier, investigate outbreaks faster, and prevent avoidable infections.

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Infection Intelligence for Safer Hospitals

See how NEX helps detect risks earlier, investigate outbreaks faster, and prevent avoidable infections.

Book a Demo

Explore the Platform

Infection Intelligence for Safer Hospitals

See how NEX helps detect risks earlier, investigate outbreaks faster, and prevent avoidable infections.

Book a Demo

Explore the Platform